In accordance with Article 1 of the Regulation on Amending the Regulation on Bank Cards and Credit Cards Published in the Official Gazette No. 29840 of 27 September 2016, due to the practice brought by Banking Regulation and Supervision Agency (BDDK), the use of instalments for all debit cards and credit cards has been removed in the business in which we are involved.
In accordance with Article 1 of the Regulation on Amending the Regulation on Bank Cards and Credit Cards Published in the Official Gazette No. 29840 of 27 September 2016, due to the practice brought by Banking Regulation and Supervision Agency (BDDK), the use of instalments for all debit cards and credit cards has been removed in the business in which we are involved.
Orders on Otaci.com that you place until 14:30 will be shipped on the same day, and orders that you place after 14:30 will be shipped no later than 1 business day. Due to the challenging situation we are in, cargo companies experience heavy workload, there may be delays in the delivery of your order. You can track your order in the “My Orders” section. Thank you for your understanding.
In case the product purchased on our site is faulty, you must contact us by calling 0 212 481 67 11 or sending an e-mail to [email protected] no later than 7 days from the date of delivery. After submitting this information, the faulty product that you will deliver to us with the cargo company will be replaced with a new one. If the fault of the ordered product has occurred due to customer use or if the product has been used within a 7-day period, the product will not be returned or replaced. As for conditions for return and replacement of products, the Consumer Protection Law No. 4077 shall apply.
In accordance with Article 1 of the Regulation on Amending the Regulation on Bank Cards and Credit Cards Published in the Official Gazette No. 29840 of 27 September 2016, due to the practice brought by Banking Regulation and Supervision Agency (BDDK), the use of instalments for all debit cards and credit cards has been removed in the business in which we are involved.
In case the product purchased on our site is faulty, you must contact us by calling 0 212 481 67 11 or sending an e-mail to [email protected] no later than 7 days from the date of delivery. After submitting this information, the faulty product that you will deliver to us with the cargo company will be replaced with a new one. If the fault of the ordered product has occurred due to customer use or if the product has been used within a 7-day period, the product will not be returned or replaced. As for conditions for return and replacement of products, the Consumer Protection Law No. 4077 shall apply.
Orders on Otaci.com that you place until 14:30 will be shipped on the same day, and orders that you place after 14:30 will be shipped no later than 1 business day. Due to the challenging situation we are in, cargo companies experience heavy workload, there may be delays in the delivery of your order. You can track your order in the “My Orders” section. Thank you for your understanding.
You can use also under your eyes the Otacı Rose Cure Cream for Face And Neck. In addition, we give importance to your requests and communicate them to our marketing and R&D departments. Our R&D activities continue at the highest speed in order to offer you brand new and useful products. Please stay tuned to us.
We have vowed to use the highest quality ingredients in the market to provide you with the most natural and effective solutions with herbal oils, essences and shampoo bases in our products, so the increased prices are reflected in our products.
Vegan certificates are obtained with applications and for a fee. Therefore, we make these applications for products according to our appropriate time plan and expect the certification processes to be completed. You can safely use all our products with or without vegan certification thanks to herbal ingredients that have lasted for years.
As Otacı, we work with 64 years of experience to design products that you can easily integrate into your life in order to support your natural beauty in healthy ways. For this reason, instead of selling oils alone, we strive to design herbal essences and oils according to your needs in accordance with your areas of use and offer you natural and herbal products ready for finished use.
We offer our products to all our customers like Getir. Each customer chooses the products according to their channel dynamics, they send an order to us. If you want to have more of our products at Getir, you can write the product you want on the search page in Getir application and click on “Want to suggest a product?" button and inform Getir of the product you want.
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